NZPTC - Flight Attendant Academy

Course Overview

1/.. Over view of Airline Industry
2/.. Different Types of Passenger Handling
3/.. Aviation Terminology and IATA Geography
4/.. Team Building
5/.. Make Up and Grooming
6/.. Responsible Service of Alcohol
7/.. Customer Service, Practicing Cabin Service
8/.. Food Hygiene and Service, Practicing Cabin Service
9/.. In-Flight Service, Practicing Cabin Service
10/.. Airline Check In and Ground handling
11/.. Communication skills
12/.. Goal Setting, Motivation, Job Search & Interviews Skills
13/.. First Aid and Aviation Medicine
14/.. Air Safety, Water Skills, Dangerous Goods & Emergency Equipment
15/.. Self Defense, Air Accidents & Handling Emergencies
16/.. Full Aircraft Training (in New Zealand)

 

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